NexPort User Documentation
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  • NEXPORT CAMPUS!
  • Getting Started
    • What's New?
      • NexPort Campus 6.7.7 Release Announcement
      • Release Announcement: NexPort Campus 6.7.6
      • NexPort Campus 6.7.5 Release Announcement
      • NexPort Campus 6.7.4 Released
      • NexPort Campus Version 6.7.3 Release Announcement
      • Announcing NexPort Campus Version 6.7.2
      • Introducing NexPort Campus Version 6.7.1
      • Release Announcement: NexPort Campus 6.7.0
        • NexPort Campus v6.7.0 Release Notes
      • NexPort Campus v6.6.9 Release Notes
      • NexPort Campus v6.6.8 Release Notes
      • NexPort Campus v6.6.7 Release Notes
      • NexPort Campus v6.6.5 Release Notes
    • Ensuring Trust and Security: Why SOC2 Compliance is Vital for an LMS
    • Access NexPort Campus
    • System Requirements
    • User Profile Details
    • Campus Inbox
    • Language Preferences
    • Campus Interface
    • Campus Text Editor
    • Guidelines for Support
  • STUDENT DOCUMENTATION
    • Student Quick Start
      • Course Enrollment
      • Course Participation
        • Course Navigation
        • Classroom Navigation
        • Assignment Completion
        • Course Testing
        • Monitoring Course Progress
    • Student Reference
      • My Training (Student)
        • Enrollments
          • Classroom
            • Instructor Profile
            • Send Instructor Notification
            • View Section Overview
            • View a Gradebook
            • View Assignment Listing
            • Assignment Types
            • Take a Test
            • Verify with BioSig
        • Find more Training
        • Progress Report (Student)
      • My Events (Student)
      • My Community (Student)
        • Add a Home Page or a Page
        • Edit Home Page or Page details
        • Delete Home Page or a Page
        • Reorder a Home Page or Page
      • Documents (Student)
        • Add a Folder (Student)
        • Upload a File to a Folder (Student)
        • Add a Hyperlink to a Folder (Student)
        • Rename a Folder (Student)
        • Delete a Folder (Student)
    • Student FAQs
      • Common Questions
      • Student Related Questions
    • Glossary
  • ADMINISTRATOR DOCUMENTATION
    • Campus WebAPI
    • Administrator Quick Start
      • Set Up Your Campus
      • Adding Users, Subscribers and Members
      • Set Up Roles and Permissions
      • Distribute Instructional Content
      • Choose a Learning Distribution Model
      • Deliver Content Other Than Instruction
      • Communicate with Users
      • Deliver Instructor-led Curriculum
      • Custom Login Forms
      • SCORM Best Practices
    • Administrator Reference
      • Campus Management
        • Campus Directory
          • View and Search for an Organization or a Group
          • Add an Organization
          • Add a Group
          • Rename an Organization or a Group
          • Move selected Organization or a Group
          • Delete an Organization or a Group
        • Dashboard
        • Group Tools
          • Customize
            • Upload an Image
            • Select a Domain for Organization Website
            • Modify Custom Text
            • Create Custom Profile Fields
            • Create Custom Enrollment Fields
            • Customize Welcome Letter Template
            • Customize Notification Settings
            • Customize General Settings
              • Google Analytics
          • Documents (Admin)
            • Add a Bookshelf
            • Upload a File to a Bookshelf
            • Add a Hyperlink to a Bookshelf
            • Share a Bookshelf
            • Rename a Bookshelf
            • Delete a Bookshelf
            • Add a Folder
            • Upload a File to a Folder
            • Add a Hyperlink to a Folder
            • Rename a Folder
            • Delete a Folder
          • Memberships
            • Assign a Membership
            • View and Search Members
            • Send a Notification
            • Delete a Membership
          • Permissions
            • Understanding Permissions in NexPort Campus
            • Permission Categories
            • Grant a User Role
            • Send a Notification
            • Delete a User Role
          • Sections (Courses)
            • Types of Assignments
              • Courseware assignment
              • Discussion assignment
              • Media assignment
            • View and Search Section
            • Add a Section
            • Manage Section Information
              • Manage Section Details
              • Configure Section Settings
              • Set Section Certificate
              • Assign an Instructor
              • Manage Assignment
              • Apply Force Enrollment
            • Duplicate a Section
            • Delete a Section
          • Share Pages
            • Add a Page
            • View Template Properties
            • Modify Page details
            • Reorder the Page
            • Share a Page
            • Delete a Page
          • Logs
        • Organization Tools
          • Certificates
            • Add a Certificate Template
            • Modify Certificate Properties
            • Replace a Certificate from Shared Training
            • Creating a HTML Certificate
            • HTML Certificate Page Layout
            • HTML Certificate Background
            • Creating a PDF Certificate
            • Certificate Properties
            • View Current and Replacement Certificates
          • Course Catalogs
            • Add a Course Catalog
            • Modify Course Catalog details
            • Delete a Course Catalog
            • Sharing or Copying Course Catalogs
          • Course Sets
            • View Course Set List
            • Add a Course Set
            • Modify Course Set details
            • Delete a Course Set
          • Courseware
            • Courseware Best Practices
            • Search Courseware
            • View and Manage Owned Courseware
            • View Available Courseware
            • Upload Courseware
            • Delete a Courseware
          • Question Banks
            • Add a Question Bank
            • Edit Question Bank details
              • Modify Question Bank details
              • Manage Question details
              • Modify Questions
            • Copy Question Bank
            • Delete a Question Bank
            • Upload Question Bank
          • Roles
            • Add a Role
            • Assign Role Permissions
            • Modify Permission details for a Role
            • Remove Role Permissions
          • Subscriptions
            • View and Search Subscriptions
            • Add and Delete Subscribers
            • Modify the Subscription details
            • Send a Notification
            • Remove a Subscription
            • Subscription Options
          • Tests and Surveys
            • View and Search Test and Survey Listing
            • Add a Test or a Survey
            • Modify the Test or Survey details
            • Delete a Test or a Survey
          • Ticketing
            • Add a Ticket Batch
            • Modify Ticket Batch details
              • Modify the Batch details
              • Apply Memberships Settings
              • Manage Ticket details
            • Redeem a Ticket
          • Training Plan
            • View and Search Training Plan
            • Add a Training Plan
            • Modify Training Plan
            • Manage Training Plan Enrollment
            • Delete a Training Plan
          • Web Hooks
            • View and Search Web Hooks
            • Add a Web Hook
            • Modify the Web Hook details
            • Delete a Web Hook
            • View Web Hook logs
          • Remote Authorization Providers
            • View Authorization Providers
            • Add a Custom Authorization Provider
            • Add an Nmls Authorization Provider
            • Use an Authorization Provider in a Section
              • Map a Section to an Nmls Course
            • Modify an Authorization Provider
            • View Nmls Authorization Provider Integration Details
            • Delete an Authorization Provider
          • Proctors
      • User Management
        • View and Search User Listing
        • Add a User
        • Modify User details
          • Manage User Information
        • Bulk Upload Users
        • Delete a User
        • Manage Enrollments
          • Section Enrollment
            • View and Search Section Enrollments
            • Add a Section Enrollment
            • Modify the Section Enrollment Details
            • Modify the Status and Score of an Enrollment (Academic Override)
            • Destroy a Sections Enrollment
            • Manage SCORM Assignment Sessions
          • Training Plan Enrollment
            • View and Search Training Plan Enrollment
            • Add Training Plan Enrollment
            • Modify the Training Plan Enrollment details
            • Manage Transcript Evaluation
              • Add a Transcript Evaluation
              • Modify the Transcript Evaluation details
              • Delete a Transcript Evaluation
            • Delete Training Plans Enrollment
        • Manage Student Documents
          • Add a Folder
          • Upload a File to a Folder
          • Add a Hyperlink to a Folder
          • Rename a Folder
          • Delete a Folder
      • Velocity Template Reference
      • Invoice Management
        • View Invoices
        • Manage Invoice Information
        • Create Invoice
        • Invoice Toolbar
      • MathJax Reference
      • Supported Language and Culture Codes
    • My Training (Admin)
      • Enrollments
      • Find more Training
      • Progress Report
      • Instructor
        • View and Search Sections
        • Assignments
          • Assignment Feedback
          • Assignment Types
            • Courseware Assignment
            • Discussion Assignment
            • Media Assignment
            • Quality Assurance Assignment
            • Student Input Assignment
            • Survey Assignment
            • Swappable Assignment
            • Test Assignment
            • Writing Assignment
        • Gradebook
    • My Events (Admin)
    • My Community (Admin)
    • Documents (Admin)
    • FAQs
    • Glossary (Admin)
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On this page
  • How do I start a course?
  • How do I print a PDF certificate of completion?
  • How do I turn on cookies in my browser?
  • What score must I achieve to pass a course?
  • Where can I get the latest version of Adobe Acrobat Reader?
  • Why do I need an additional component installed and configured to run my courses properly?
  • Why does a link provided in the email invite for NexPort Extended Campus not take me to the proper room?
  • Who should I contact when something unexpected happens in my course? Where can I find the contact information?
  • What should I do if I have finished a section or a training plan, but my certificate of completion has not appeared?
  • How can I get in touch with my instructor?
  1. STUDENT DOCUMENTATION
  2. Student FAQs

Student Related Questions

This topics provides the Student related FAQs with its answers.

PreviousCommon QuestionsNextGlossary

Last updated 2 years ago

How do I start a course?

Click My Training. In the Find More Training tab, search for the section you need to enroll. Enroll for the section and the section is listed in the Enrollments list. In the Enrollments tab, click the section name in the Title column whose course you need to start. The Classroom page is displayed. On the left hand side, click the Assignment from the Assignments list to start the course.

You must enroll for a section before you start a course.

How do I print a PDF certificate of completion?

Click My Training > Enrollments. The Enrollments list is displayed. In the Certificate column, an icon is displayed for the completed sections. Click the icon and the certificate is downloaded. You can print the downloaded certificate.

How do I turn on cookies in my browser?

Yes, for NexPort Campus you need to turn on the cookies in your browser. As cookies are maintained by your browser, the method for enabling them will vary depending on which browser you are using.

For more information about enabling cookies and NexPort Campus browser support, see .

What score must I achieve to pass a course?

In general, all courses provided by the NexPort Virtual Campus require a score of 70 percent on the final test to receive a certificate of completion.

Where can I get the latest version of Adobe Acrobat Reader?

You require the latest version of Adobe Acrobat to view PDFs. Click and then click Install now. Follow the on-screen instructions.

Why do I need an additional component installed and configured to run my courses properly?

Many of the courses are built using the Macromedia Flash Player. This player is used because of its ability to stream audio and video without compromising extensive bandwidth and quality of audio or video. Without this component, many of the courses would not display audio and video within a course.

Why does a link provided in the email invite for NexPort Extended Campus not take me to the proper room?

This is caused by the link that is cut off due to setting in the sender's email account. There should be a second line under the link containing the rest of the room's name. The easiest solution is to copy this second line and paste it onto the end of the room's name. This gives you the correct room name for your event.

Who should I contact when something unexpected happens in my course? Where can I find the contact information?

You can contact either the Instructor of your course or the Customer Service.

To get in touch with the Customer Service, click Help > Contact Customer Service. Type the Subject and details of the problem for which you are seeking the solution. You can view all the details of your communication in the Inbox.

What should I do if I have finished a section or a training plan, but my certificate of completion has not appeared?

You can contact either the Instructor of your course or the Customer Service.

How can I get in touch with my instructor?

© NexPort Solutions 2022. All Rights Reserved.

To send a notification to the instructor, click My Training > Enrollments. Click the section name that you need to access. In the Classroom page, click the icon, in the upper-right corner. In the Primary Instructor page, click the icon next to the name of the primary instructor. In the Send Email dialog, type the required information and click Send.

To send a notification to the instructor, click My Training > Enrollments. Click the section name that you need to access. In the Classroom page, click the icon, in the upper-right corner. In the Primary Instructor page, click the icon next to the name of the primary instructor. In the Send Email dialog, type the required information and click Send.

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