Modify the Training Plan Enrollment details

You can update or modify the following training plan enrollment details under different section such as Academic Tools, Audit Trail, and Transcript Evaluations.

To modify the training plan enrollment details

Step 1: Click Administration > Manage Users.

Step 2: The User Listing page is displayed.

Step 3: Select a user to modify the enrollment details.

The user information page is displayed.

Step 4: Click the Enrollments tab.

The list of enrollments is displayed.

Step 5: Click the Training Plans tab.

Step 6: Click the icon next to the training plan enrollment that you need to override.

Step 7: The Edit Training Plan Enrollment <EnrollmentName> page is displayed.

Step 8: On the selected training plan enrollment, modify the information on the following tabs.

The Breakdown tab gives you a combined view of the statuses and scores of each assignment.

The Academic Tools tab lets you view and modify the following sections:

This section displays the current status of the enrollment. You can modify the Available Date and/or Expiration Date.

When you update the Date and/or Expiration Date, select the Lock check box to save the updates. If the Lock check box is not selected, any actions made in Manage Groups overrides the available date and expiry date settings on the Academic Tools tab.

The Has Transcript Record option lets you generate the transcript record by clicking the Generate Transcript Record. You receive a pop-up and an email notification that the transcript record was generated.

Users with academic override permissions can generate a transcript record.

The Impersonate User button lets you navigate around the courseware that the student is having an issue with. The testing team or the customer care team can replicate the issue and send it to the engineering team

This section lets you override any item listed in the status. Modify the values according to your requirements, and then click Override.

The Audit Trail tab let you track all the changes made to an enrollment. The Audit Trail page lists the score, phase, result, log user, IP address, and the log date.

The Transcript Evaluations tab provides you with the evaluator, date applied, transcript file, notes on the evaluation and requirements for the evaluation.

For more information about managing transcript evaluation, see:

Manage Transcript Evaluation

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