# Manage Ticket details

You can view the ticket number, the name of the customer who redeemed the ticket, the date the ticket was redeemed, and delete tickets assigned to the customers. You can also download the ticket batch in .csv (Comma Separated Value) format. Also, you can send an email to a user that redeemed a ticket. The email is recorded in the student’s communication log.

## **To search a ticket**

<mark style="color:blue;">**Step 1:**</mark> Click the <mark style="color:blue;">**Tickets**</mark> tab.

<mark style="color:blue;">**Step 2:**</mark> In the <mark style="color:blue;">**Search**</mark> box, type the name of the ticket you need to search.

![](/files/Rs6i2IMA0wFRodUibQxT)

<mark style="color:blue;">**Step 3:**</mark> Click <mark style="color:blue;">**Search**</mark>. NexPort Campus populates matching results.

## **To download the details of a ticket batch**

<mark style="color:blue;">**Step 1:**</mark> Click the <mark style="color:blue;">**Tickets**</mark> tab.

![](/files/7Nopbh7MUyShpQBCZIGj)

<mark style="color:blue;">**Step 2:**</mark> In the upper-left corner, click the <mark style="color:blue;">**Download as .csv**</mark> link. The selected ticket is downloaded in CSV format.

## **To email a ticket redeemer**

<mark style="color:blue;">**Step 1:**</mark> Click the <mark style="color:blue;">**Tickets**</mark> tab.

![](/files/H3qGxo7yPtfTYmkWFRLL)

<mark style="color:blue;">**Step 2:**</mark> Click the ![](/files/Xt70geupqwZT4AdbpDtF) icon next to the user to whom you need to send a ticket notification.

> The <mark style="color:blue;">**Send Email**</mark> dialog box is displayed. Type the required information.

<mark style="color:blue;">**Step 3:**</mark> Click <mark style="color:blue;">**Send**</mark>. The ticket notification is sent to the user.

## **To delete a ticket**

<mark style="color:blue;">**Step 1:**</mark> Click the <mark style="color:blue;">**Tickets**</mark> tab.

<mark style="color:blue;">**Step 2:**</mark> Select the check box next to the ticket you need to delete.

![](/files/GG7biheCmLAVK047apBU)

<mark style="color:blue;">**Step 3:**</mark> Click <mark style="color:blue;">**Delete Tickets**</mark>. The selected ticket is deleted.

#### © NexPort Solutions 2022. All Rights Reserved.


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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.