> For the complete documentation index, see [llms.txt](https://docs.nexportsolutions.com/nexport-user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexportsolutions.com/nexport-user-documentation/administrator-documentation/administrator-reference/campus-management/organization-tools/ticketing/modify-ticket-batch-details/manage-ticket-details.md).
# Manage Ticket details
You can view the ticket number, the name of the customer who redeemed the ticket, the date the ticket was redeemed, and delete tickets assigned to the customers. You can also download the ticket batch in .csv (Comma Separated Value) format. Also, you can send an email to a user that redeemed a ticket. The email is recorded in the student’s communication log.
## **To search a ticket**
**Step 1:** Click the **Tickets** tab.
**Step 2:** In the **Search** box, type the name of the ticket you need to search.
**Step 3:** Click **Search**. NexPort Campus populates matching results.
## **To download the details of a ticket batch**
**Step 1:** Click the **Tickets** tab.
**Step 2:** In the upper-left corner, click the **Download as .csv** link. The selected ticket is downloaded in CSV format.
## **To email a ticket redeemer**
**Step 1:** Click the **Tickets** tab.
**Step 2:** Click the  icon next to the user to whom you need to send a ticket notification.
> The **Send Email** dialog box is displayed. Type the required information.
**Step 3:** Click **Send**. The ticket notification is sent to the user.
## **To delete a ticket**
**Step 1:** Click the **Tickets** tab.
**Step 2:** Select the check box next to the ticket you need to delete.
**Step 3:** Click **Delete Tickets**. The selected ticket is deleted.
#### © NexPort Solutions 2022. All Rights Reserved.