Manage Ticket details

You can view and manage the list of tickets in a ticket batch.

You can view the ticket number, the name of the customer who redeemed the ticket, the date the ticket was redeemed, and delete tickets assigned to the customers. You can also download the ticket batch in .csv (Comma Separated Value) format. Also, you can send an email to a user that redeemed a ticket. The email is recorded in the student’s communication log.

To search a ticket

Step 1: Click the Tickets tab.

Step 2: In the Search box, type the name of the ticket you need to search.

Step 3: Click Search. NexPort Campus populates matching results.

To download the details of a ticket batch

Step 1: Click the Tickets tab.

Step 2: In the upper-left corner, click the Download as .csv link. The selected ticket is downloaded in CSV format.

To email a ticket redeemer

Step 1: Click the Tickets tab.

Step 2: Click the icon next to the user to whom you need to send a ticket notification.

The Send Email dialog box is displayed. Type the required information.

Step 3: Click Send. The ticket notification is sent to the user.

To delete a ticket

Step 1: Click the Tickets tab.

Step 2: Select the check box next to the ticket you need to delete.

Step 3: Click Delete Tickets. The selected ticket is deleted.

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