# Ticketing

A ticket is a link that is sent to a student. When the student clicks the link, they can create an account and subscribe to the organization associated with the ticket’s batch. This is known as ‘redeeming’ the ticket.

Tickets are collected into ticket batches. Rules about how the tickets can be redeemed are specified on the ticket batch. These rules apply to all tickets in the batch.

Existing students who redeem a ticket can have a new subscription and memberships tied to their existing login. Ticket batches can also be downloaded as Microsoft Excel spreadsheets and sent to third-party administrators who may dispense those tickets to their students or employees. You can add or modify a ticket batch and also redeem a ticket.

On the <mark style="color:blue;">**Ticketing**</mark> page you can do the following:

{% content-ref url="/pages/WDEp6UkKyE1UlqY0VWzt" %}
[Add a Ticket Batch](/nexport-user-documentation/administrator-documentation/administrator-reference/campus-management/organization-tools/ticketing/add-a-ticket-batch.md)
{% endcontent-ref %}

{% content-ref url="/pages/3V9stABiMtpb5nzwMJGv" %}
[Modify Ticket Batch details](/nexport-user-documentation/administrator-documentation/administrator-reference/campus-management/organization-tools/ticketing/modify-ticket-batch-details.md)
{% endcontent-ref %}

{% content-ref url="/pages/2YB06o5xgKnqm3veYnNr" %}
[Redeem a Ticket](/nexport-user-documentation/administrator-documentation/administrator-reference/campus-management/organization-tools/ticketing/redeem-a-ticket.md)
{% endcontent-ref %}

#### © NexPort Solutions 2022. All Rights Reserved.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.nexportsolutions.com/nexport-user-documentation/administrator-documentation/administrator-reference/campus-management/organization-tools/ticketing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.