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Customize Welcome Letter Template

You can create a custom welcome message to communicate with the students.

You can create a welcome letter to be sent to new subscribers. The body of the welcome letter allows the use of the Velocity Template Language (VTL).

To customize the welcome letter

Step 1: Click Administration > Manage Campus > Group Tools > Customize > Notification Settings area.

Step 2: In the All emails sent dropdown, select Welcome letter sent to new subscribers. Click the Override button to activate the text area.

Step 3: In the Template Subject box, type the subject for the welcome letter.

Step 4: In the Template Body box, type a welcome message.

Step 5: The Rich Text Editor allows to format the text, upload images, create table, add hyperlinks, insert code snippet, and other Rich Text Editor features.

Step 6: In the Sender Address box, type the email address you would like it sent from or you can leave it blank to be sent from your selected support user.

Step 7: Click Save. The welcome letter template details are updated and saved.

If you would like to prevent welcome letters from being sent, check the Disable Notifications checkbox. Also, the welcome letters will not be sent if the template body is empty.

The following is the list of available VTL properties that are used in the welcome letter.

Properties
Description

$Login

The login name of the user.

$Password

The password of the user.

$Email

The email address of the user.

$FirstName

The first name of the user.

$MiddleName

The middle name of the user.

$LastName

The last name of the user.

$Nickname

The nick name of the user.

$Title

The title of the user. For example, Mr or Ms.

$Culture

The culture of the user. For example, en or es.

The following is the list of available Velocity Template Language (VTL) properties for contact information.

Properties
Description

$City

The city of the user.

$State

The state of the user.

$Country

The country of the user.

$Postal

The zip code of the user.

$Address1

The address of the user.

$Address2

The address of the user.

$Phone

The phone of the user.

$Fax

The fax of the user.

The following is the list of available VTL properties for subscription information.

Properties
Description

$Provider

The full name of the provider.

$OrganizationName

The full name of the organization.

$OrganizationShortName

The short name for the organization.

$Memberships

The list of memberships from the spreadsheet.

$ExpirationDate

The date that this user's subscription expires, displays as "never" if it doesn't expire.

$BillingCode

The billing code for the subscription.

$LoginUrl

The login url for the organization.

The following is the list of available VTL properties for miscellaneous.

Properties
Description

$Notes

The notes provided in the spreadsheet.

$Cc

The list of emails that the letter are carbon copied to if using the user upload spreadsheet.

$Bcc

The list of emails that the letter are blind carbon copied to if using the user upload spreadsheet.

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