Customize Welcome Letter Template

You can create a custom welcome message to communicate with the students.

You can create a welcome letter to be sent to new subscribers. The body of the welcome letter allows the use of the Velocity Template Language (VTL).

To customize the welcome letter

Step 1: Click Administration > Manage Campus > Group Tools > Customize > Notification Settings area.

Step 2: In the All emails sent dropdown, select Welcome letter sent to new subscribers. Click the Override button to activate the text area.

Step 3: In the Template Subject box, type the subject for the welcome letter.

Step 4: In the Template Body box, type a welcome message.

Step 5: The Rich Text Editor allows to format the text, upload images, create table, add hyperlinks, insert code snippet, and other Rich Text Editor features.

Step 6: In the Sender Address box, type the email address you would like it sent from or you can leave it blank to be sent from your selected support user.

Step 7: Click Save. The welcome letter template details are updated and saved.

If you would like to prevent welcome letters from being sent, check the Disable Notifications checkbox. Also, the welcome letters will not be sent if the template body is empty.

The following is the list of available VTL properties that are used in the welcome letter.

Properties	Description
$Login	The login name of the user.
$Password	The password of the user.
$Email	The email address of the user.
$FirstName	The first name of the user.
$MiddleName	The middle name of the user.
$LastName	The last name of the user.
$Nickname	The nick name of the user.
$Title	The title of the user. For example, Mr or Ms.
$Culture	The culture of the user. For example, en or es.

The following is the list of available Velocity Template Language (VTL) properties for contact information.

Properties	Description
$City	The city of the user.
$State	The state of the user.
$Country	The country of the user.
$Postal	The zip code of the user.
$Address1	The address of the user.
$Address2	The address of the user.
$Phone	The phone of the user.
$Fax	The fax of the user.

The following is the list of available VTL properties for subscription information.

Properties	Description
$Provider	The full name of the provider.
$OrganizationName	The full name of the organization.
$OrganizationShortName	The short name for the organization.
$Memberships	The list of memberships from the spreadsheet.
$ExpirationDate	The date that this user's subscription expires, displays as "never" if it doesn't expire.
$BillingCode	The billing code for the subscription.
$LoginUrl	The login url for the organization.

The following is the list of available VTL properties for miscellaneous.

Properties	Description
$Notes	The notes provided in the spreadsheet.
$Cc	The list of emails that the letter are carbon copied to if using the user upload spreadsheet.
$Bcc	The list of emails that the letter are blind carbon copied to if using the user upload spreadsheet.

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