Managing Seats as a Purchasing Agent
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This page explains how to assign, unassign, and distribute seats via email from your orders.
Go to My Account → Orders, open the relevant order, then use seat actions.
Assign: Select a learner to receive the seat immediately.
Email redemption: Send a link so the recipient can redeem the seat.
Unassign/Transfer: Unassign to make the seat available, then assign to someone else.
Request return (if allowed): Ask an admin to return and refund a seat.
If a learner already has an active enrollment, you may need admin help before reassigning.
If an emailed link won’t be used, cancel it to reclaim the seat.
Training links only appear after the seat is assigned/redeemed.
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