Managing Seats as a Purchasing Agent

This page explains how to assign, unassign, and distribute seats via email from your orders.

Where to manage seats

• Go to My Account → Orders, open the relevant order, then use seat actions.

Actions

• Assign: Select a learner to receive the seat immediately.

• Email redemption: Send a link so the recipient can redeem the seat.

• Unassign/Transfer: Unassign to make the seat available, then assign to someone else.

• Request return (if allowed): Ask an admin to return and refund a seat.

Status flow (Store / Purchasing Agent)

Tips

• If a learner already has an active enrollment, you may need admin help before reassigning.

• If an emailed link won’t be used, cancel it to reclaim the seat.

• Training links only appear after the seat is assigned/redeemed.

Related

• Assigning and Transferring NexPort Campus Seats (admin)

• Email Redemption Links for Seats (admin)

• Returns and Refunds for Seats (admin)