Email Redemption Links for Seats
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Purchasing agents and admins can distribute seats by emailing redemption links to recipients who self‑redeem. This page explains statuses, cancel/resend, and best practices.
You want the recipient to create/link their account and complete any supplemental info.
You don’t yet know the exact learner at purchase time.
Open the order; locate an Available seat.
Choose Email redemption; enter the recipient’s email address.
The seat moves to Awaiting status until redeemed or canceled.
Available: Seat is unassigned; no email sent.
Awaiting: Email sent; not yet redeemed by the recipient.
Redeemed: Recipient used the link; enrollment created in NexPort Campus.
Cancel an Awaiting redemption to reclaim the seat if the learner will not redeem.
Resend the email if the recipient lost the link.
Include a short message in the email with context and support info.
Recipients without accounts will be prompted to register before redemption.
Supplemental questions (if configured) must be answered before the seat is redeemed.
Orders & Fulfillment
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