> For the complete documentation index, see [llms.txt](https://docs.nexportsolutions.com/nexport-user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexportsolutions.com/nexport-user-documentation/nexport-market/admin-guide/running-your-store/email-redemption-links-for-seats.md).

# Email Redemption Links for Seats

Purchasing agents and admins can distribute seats by emailing redemption links to recipients who self‑redeem. This page explains statuses, cancel/resend, and best practices.

## When to use

* You want the recipient to create/link their account and complete any supplemental info.
* You don’t yet know the exact learner at purchase time.

## Send a redemption link

1. Open the order; locate an Available seat.
2. Choose Email redemption; enter the recipient’s email address.
3. The seat moves to Awaiting status until redeemed or canceled.

## Statuses

* Available: Seat is unassigned; no email sent.
* Awaiting: Email sent; not yet redeemed by the recipient.
* Redeemed: Recipient used the link; enrollment created in NexPort Campus.

## Cancel/resend

* Cancel an Awaiting redemption to reclaim the seat if the learner will not redeem.
* Resend the email if the recipient lost the link.

## Tips

* Include a short message in the email with context and support info.
* Recipients without accounts will be prompted to register before redemption.
* Supplemental questions (if configured) must be answered before the seat is redeemed.

## Related

* [Assigning and Transferring NexPort Campus Seats](/nexport-user-documentation/nexport-market/admin-guide/running-your-store/assigning-and-transferring-seats.md)
* [Purchasing Groups](/nexport-user-documentation/nexport-market/admin-guide/running-your-store/purchasing-groups.md)
* [Orders & Fulfillment](broken://pages/r7pjuKmtnYwwYmgLtwrW)