Email Redemption Links for Seats
Purchasing agents and admins can distribute seats by emailing redemption links to recipients who self‑redeem. This page explains statuses, cancel/resend, and best practices.
When to use
You want the recipient to create/link their account and complete any supplemental info.
You don’t yet know the exact learner at purchase time.
Send a redemption link
Open the order; locate an Available seat.
Choose Email redemption; enter the recipient’s email address.
The seat moves to Awaiting status until redeemed or canceled.
Statuses
Available: Seat is unassigned; no email sent.
Awaiting: Email sent; not yet redeemed by the recipient.
Redeemed: Recipient used the link; enrollment created in NexPort Campus.
Cancel/resend
Cancel an Awaiting redemption to reclaim the seat if the learner will not redeem.
Resend the email if the recipient lost the link.
Tips
Include a short message in the email with context and support info.
Recipients without accounts will be prompted to register before redemption.
Supplemental questions (if configured) must be answered before the seat is redeemed.
Related
Orders & Fulfillment
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