# Redeeming Training Products mapped to NexPort training can be redeemed automatically or manually, depending on how the store admin configured them. ## Auto‑redeem * Once payment is verified, your training is created automatically. Look for confirmation in Order Details or follow the `Launch` link provided by your store. ## Manual redeem 1. Go to `My Account` → `Orders` and open the order. 2. If the product is not set to auto‑redeem, click `Redeem` next to the product. 3. If the store requires supplemental questions, answer them before redemption completes. ## After redemption * Your enrollment appears in NexPort Campus. Depending on the store, you may see a `Launch` link, or be directed to Campus to begin. ## Notes * If supplemental questions are outstanding, you will be prompted to answer them before redeeming. * Admins should not manually change order status as it can break the redemption process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.nexportsolutions.com/nexport-user-documentation/nexport-market/end-user-guide/redeem-training.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.