Redeeming Training

Products mapped to NexPort training can be redeemed automatically or manually, depending on how the store admin configured them.

Auto‑redeem

• Once payment is verified, your training is created automatically. Look for confirmation in Order Details or follow the Launch link provided by your store.

Manual redeem

1. Go to My Account → Orders and open the order.

2. If the product is not set to auto‑redeem, click Redeem next to the product.

3. If the store requires supplemental questions, answer them before redemption completes.

After redemption

• Your enrollment appears in NexPort Campus. Depending on the store, you may see a Launch link, or be directed to Campus to begin.

Notes

• If supplemental questions are outstanding, you will be prompted to answer them before redeeming.

• Admins should not manually change order status as it can break the redemption process.