Discounts & Coupons

Configure and manage price incentives while preserving accurate seat creation and mapping behavior.

Concepts

• Exclusive vs cumulative: Choose the highest applicable discount or allow stacking.

• Usage limits: Restrict by customer (e.g., N times per customer) and by date range.

• Scope: Apply to products, categories, or the whole cart; ensure category‑level rules align with single‑item‑per‑category settings if used.

Setup

1. Create a discount with name, type, and discount amount/percentage.

2. Set exclusivity and usage limits.

3. Add a coupon code (promo code) if required and set validity windows.

4. Assign the discount to products/categories as needed.

Behavior with seats

• Discounts change price only. Seat creation still matches product quantity on the order.

• Open‑ended products and mappings behave the same; redemption mode is unaffected by discounts.

Tips

• Communicate stackability rules to customers to avoid confusion.

• For organization purchases, validate that bulk discounts do not conflict with assignment flows.

Related

• Products

• Orders & Fulfillment