Enrollment Extensions

Use extension products and mappings to extend existing enrollments rather than creating new ones.

Concepts

• Extension product: A product marked as Extension only that targets a mapped NexPort item which supports extension.

• Approval method: Manual vs automatic approval before an extension is processed.

• Threshold behavior: Under certain thresholds, the system may use the time limit rather than extension duration when resetting enrollments.

Setup

1. Mark the product as Extension only (or allow extensions) in product settings.

2. In the mapping, enable extension behavior for the target NexPort item.

3. Choose the approval method and any thresholds required by your program.

Operations

• Manual approval requires an admin to approve the extension before it is applied.

• Verify extension outcomes in the learner’s enrollment details.

Related

• NexPort Mapping

• Orders & Fulfillment