Supplemental Info & Groups
Supplemental questions collect additional data at purchase/redemption and can drive group membership assignments in NexPort.
Manage supplemental questions
Open
NexPort→Supplemental Info(or your integration’s config area).Add questions (single‑select or multi‑select) and define option values.
Option values can be linked to group memberships (e.g., select “Location A” → add to Group A).
Include questions on a product mapping
Open the product’s
NexPort Product Mappings.Add the relevant supplemental questions to the mapping.
Save.
Redemption with supplemental info
Customers must answer required questions before redeeming. If unanswered, the Order Details page will prompt them.
After submission, group memberships update based on answers.
Maintenance
You can edit or remove questions and options. Changes affect future redemptions; audit before modifying live mappings.
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