Supplemental Info & Groups

Supplemental questions collect additional data at purchase/redemption and can drive group membership assignments in NexPort.

Manage supplemental questions

1. Open NexPort → Supplemental Info (or your integration’s config area).

2. Add questions (single‑select or multi‑select) and define option values.

3. Option values can be linked to group memberships (e.g., select “Location A” → add to Group A).

Include questions on a product mapping

1. Open the product’s NexPort Product Mappings.

2. Add the relevant supplemental questions to the mapping.

3. Save.

Redemption with supplemental info

• Customers must answer required questions before redeeming. If unanswered, the Order Details page will prompt them.

• After submission, group memberships update based on answers.

Maintenance

• You can edit or remove questions and options. Changes affect future redemptions; audit before modifying live mappings.

Related

• NexPort Mapping

• Email Redemption Links for Seats

• Orders & Fulfillment