Glossary
Auto‑redeem: Order completion automatically creates/assigns training in NexPort.
Catalog (NexPort): A curated collection of courses used for discovery and open‑ended selections.
Email redemption link: An emailed link a recipient uses to redeem a seat; places the seat in Awaiting until redeemed or canceled.
Enrollment: A learner’s registration in a NexPort Section or Training Plan created by redeeming a seat.
Fixed product: A specific mapped course/bundle.
Mapping: Association from a nopCommerce product to a NexPort product/section, with store overrides.
Manual redeem: Redemption requires the purchaser to click Redeem (or an admin to Assign) after payment.
NexPort Marketplace: Hosted solution combining nopCommerce (storefront) with NexPort Campus (training) via product mappings.
NexPort Campus: Learning platform for identity, enrollments, and training delivery.
Open‑ended product: A product that lets an assignee pick from a set of fixed products at assignment.
Open‑ended selector: Another term for an open‑ended product that offers a choice among fixed products.
Scholarship/Seat: Pre‑purchased entitlement to be assigned to a learner.
Section (NexPort): An individual course.
Subscription Organization: The organization context selected on a mapping; enrollments and ownership follow this org unless overridden.
Store: A branded storefront within NexPort Marketplace (nopCommerce).
Supplemental Info: Questions asked at purchase/redemption; can drive group membership.
Training Plan (NexPort): A curriculum comprising multiple courses; redemption enrolls the learner per plan rules.
Wholesale: Purchasing model for buying multiple seats via authorized agents.
Additional terms
Purchasing Agent: A user who buys seats for others and manages assignments.
Purchasing Group: The organization unit that owns seats.
Owner Group: The purchasing group recorded on a seat/redemption for tracking and permissions.
Invoice Item: A single purchased seat (or similar unit) in an order.
Redemption: The act of creating an enrollment for a seat; may be Auto or Manual.
Awaiting (status): An emailed redemption link has been sent but not redeemed yet.
Return Request: A customer or admin action to return a seat and process a refund.
Transfer: Unassigning a seat from one learner and assigning to another.
Assign: Action that attaches an Available seat to a learner and creates an enrollment.
Unassign: Action that detaches a seat from a learner (returns to Available) or moves it into a return flow per policy.
Extension product: A product and mapping that extends an existing enrollment instead of creating a new one.
Default Mapping: The base product‑to‑NexPort association required before adding per‑store overrides.
Per‑store Mapping: A store‑specific override of the Default Mapping (e.g., price, redemption mode, subscription org).
Delete Finished: An admin operation restricted when a learner has an active (In Progress) enrollment; resolve the active enrollment first.
Shipping not required: Shipping status for digital/mapped training items; used on mixed orders with physical goods.
Seat statuses
Available: Seat exists and is not assigned.
Awaiting (emailed): Email redemption sent; not yet redeemed by the recipient.
Assigned/Redeemed: Enrollment created in NexPort Campus (via Assign or Redeem).
Returned: Seat reclaimed through a return/refund flow; available for reassignment once processed.
Order and payment statuses (overview)
Order status: Pending, Processing, Complete, Cancelled. For mapped items, avoid forcing Complete manually.
Payment status: Pending, Authorized (eligible to Capture or Void), Paid (eligible to Refund/Partial refund), Partially refunded, Refunded, Voided.
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