Glossary

  • Auto‑redeem: Order completion automatically creates/assigns training in NexPort.

  • Catalog (NexPort): A curated collection of courses used for discovery and open‑ended selections.

  • Email redemption link: An emailed link a recipient uses to redeem a seat; places the seat in Awaiting until redeemed or canceled.

  • Enrollment: A learner’s registration in a NexPort Section or Training Plan created by redeeming a seat.

  • Fixed product: A specific mapped course/bundle.

  • Mapping: Association from a nopCommerce product to a NexPort product/section, with store overrides.

  • Manual redeem: Redemption requires the purchaser to click Redeem (or an admin to Assign) after payment.

  • NexPort Marketplace: Hosted solution combining nopCommerce (storefront) with NexPort Campus (training) via product mappings.

  • NexPort Campus: Learning platform for identity, enrollments, and training delivery.

  • Open‑ended product: A product that lets an assignee pick from a set of fixed products at assignment.

  • Open‑ended selector: Another term for an open‑ended product that offers a choice among fixed products.

  • Scholarship/Seat: Pre‑purchased entitlement to be assigned to a learner.

  • Section (NexPort): An individual course.

  • Subscription Organization: The organization context selected on a mapping; enrollments and ownership follow this org unless overridden.

  • Store: A branded storefront within NexPort Marketplace (nopCommerce).

  • Supplemental Info: Questions asked at purchase/redemption; can drive group membership.

  • Training Plan (NexPort): A curriculum comprising multiple courses; redemption enrolls the learner per plan rules.

  • Wholesale: Purchasing model for buying multiple seats via authorized agents.

Additional terms

  • Purchasing Agent: A user who buys seats for others and manages assignments.

  • Purchasing Group: The organization unit that owns seats.

  • Owner Group: The purchasing group recorded on a seat/redemption for tracking and permissions.

  • Invoice Item: A single purchased seat (or similar unit) in an order.

  • Redemption: The act of creating an enrollment for a seat; may be Auto or Manual.

  • Awaiting (status): An emailed redemption link has been sent but not redeemed yet.

  • Return Request: A customer or admin action to return a seat and process a refund.

  • Transfer: Unassigning a seat from one learner and assigning to another.

  • Assign: Action that attaches an Available seat to a learner and creates an enrollment.

  • Unassign: Action that detaches a seat from a learner (returns to Available) or moves it into a return flow per policy.

  • Extension product: A product and mapping that extends an existing enrollment instead of creating a new one.

  • Default Mapping: The base product‑to‑NexPort association required before adding per‑store overrides.

  • Per‑store Mapping: A store‑specific override of the Default Mapping (e.g., price, redemption mode, subscription org).

  • Delete Finished: An admin operation restricted when a learner has an active (In Progress) enrollment; resolve the active enrollment first.

  • Shipping not required: Shipping status for digital/mapped training items; used on mixed orders with physical goods.

Seat statuses

  • Available: Seat exists and is not assigned.

  • Awaiting (emailed): Email redemption sent; not yet redeemed by the recipient.

  • Assigned/Redeemed: Enrollment created in NexPort Campus (via Assign or Redeem).

  • Returned: Seat reclaimed through a return/refund flow; available for reassignment once processed.

Order and payment statuses (overview)

  • Order status: Pending, Processing, Complete, Cancelled. For mapped items, avoid forcing Complete manually.

  • Payment status: Pending, Authorized (eligible to Capture or Void), Paid (eligible to Refund/Partial refund), Partially refunded, Refunded, Voided.

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